Shipping policy
- All items will be dispatched from Sydney via Australia Post within 24 hours of payment being received.
- All orders come with free untracked delivery.
- Optional tracked Eparcel delivery is available.
- Optional Express delivery is available and takes about 1-3 days (Please refer to the Australia Post website for estimated delivery dates)
- Pick-up is available, contact us upon selection at checkout to organise pick up.
Pick-up
This is complementary service to customers who wish to pick up their orders from our Sydney pick up point. Pick up can be selected on the shipping page.
Monday - Friday | 10am - 5pm |
- Pick-up sometimes may not be available. If this occurs you will be informed, the package can be held until a later pick-up date or be mailed out.
- Please notify us if you would like to reschedule pick-up. If there is no response and the parcel is not picked up within 2 weeks of the appointed date, it will automatically be mailed to the provided mailing address.
- An email will be sent out to acknowledge your selection of pickup and provide more information.
- This service is only available to orders from eastlakeselectronics.com.au
Regular | Free for all orders |
Tracked Postage | $8 or free for orders $55+ |
Express | $15 or free for orders $88+ |
*Some larger items will come with free tracked delivery which will automatically appear upon checkout.
Estimated Regular Postage Times
Please refer to the Australia Post Website for postage, estimated delivery dates and delivery impacts.
Please allow up to 10 days for delivery, the dates provided are only estimates. Australia Post do occasionally experience delays due to high volume. If you experience a delay in delivery please first check that the provided shipping address is correct and if so contact your local Australia Post office incase they have your parcel.
If you suspect that your parcel has been lost, please contact us immediately and we will resolve the issue for you.
NSW | 1-4 working days |
ACT | 3-7 working days |
VIC | 3-7 working days |
QLD | 3-7 working days |
SA | 5-10 working days |
WA | 5-10 working days |
TAS | 5-10 working days |
Battery Shipping Policy
- According to the Australian government's regulations, lithium batteries can not be shipped in Australia via air cargo
- As such, all batteries can only be shipped via road (No express shipping available)