This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.eastlakeselectronics.com.au. We take managing your personal data very seriously and are committed to managing and protecting it across all our platforms.

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you sign up to our newsletter, make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal information), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfil all orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

• Maintain your user account;
• To collect payment, process your order and facilitated delivery to you;
• Communicate with you, in relation to inquiries, returns and feedback;
• Screen our orders for potential risk or fraud;
• Provide you with support services such as items saved in cart, wish-list and product notifications;
• Personalise and improve customer experience;
• To carry out marketing and procurement to improve services for you 

Sharing your personal Information 
We will only share your Personal Information with third parties to help us use your Personal Information, as described above.

However, we will share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. 

Your rights 
If you would like to be removed from our database for any reason you request us to at any time by contacting us. 

We strive to keep your information up to date. Your information can be updated by contacting us.

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this Information. 

Changes 
To ensure we properly manage and protect your Personal Information we constantly review our policy. This page will always reflect the current policy. Eastlakes Electronics reserve the right to update this Privacy Policy for operational, legal or regulatory requirements in our discretion.

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@eastlakeselectronics.com.au